At ArkivMusic.com, we know privacy is important to you, and it's important to us, too. We are committed to
being transparent and candid about how we treat and protect your personal information. Please take a moment
information remains private.
To provide you with efficient delivery of the widest selection of classical music in the U.S., we need to
process a required amount of your personal information. By using ArkivMusic.com, you accept the
Terms & Conditions
(jointly referred to as the "Terms"). By creating an Account or by making any purchase through
ArkivMusic.com, you are required to agree to and accept the Terms. By accepting the Terms, you are
utilize your personal information. If you do not accept the
or do not
wish for ArkivMusic.com to collect or process your personal information in the ways described below, please
discontinue your use of the site and services.
ArkivMusic.com does not sell products to children. If you are under 18 years old, you must be accompanied by
a parent or legal guardian to place orders on ArkivMusic.com. By accepting our
Terms & Conditions
, you confirm that you are
18 or older. You are responsible for any and all account activity conducted by a minor on your account.
By using ArkivMusic.com, you acknowledge that we will use your information to process orders and provide you
with the optimal shopping experience.
Information We Collect
To properly and efficiently process your purchases on ArkivMusic.com, we need to collect information to
enable order payments and shipments. You can choose what information to provide in certain circumstances,
but in order to perform certain services, there is sometimes information which is required for the delivery
of those purchases or services.
Creating an Account:
To set up your account on ArkivMusic.com, we ask for a valid email
address and password. On the "My Account" link, you can modify the information provided at any time.
Although not required, you can choose to add your name, shipping address, and
on the "My Account" link to make any purchases made through the website as easy as possible. You can edit or
information through the "My Account" tab. You can also access your "Order History" though the "My Account"
link. This provides users with a list view of the purchases made through their account on the site along
with the order number, order date, order status, payment method, ship to, number of items, and order amount.
What About Cookies?:
A cookie is an alphanumeric identifier that is transferred to your
drive through your web browser. A cookie enables our system to recognize your browser and allows us to keep
intact on ArkivMusic.com. This means, for example, that we can keep track of items you've placed in your
from your computer that did not originate from ArkivMusic.com.
Information to Third Parties:
For personal information that is provided specifically for your
ArkivMusic user account, we do not share personal customer information with any entity outside of ArkivMusic
for any purpose other than as required to process orders, or as required by law.
ArkivMusic manages a separate set of personal data within a third party system for those who have opted in
to receive promotional emails. We have selected MailChimp as our third-party email marketing platform due to
its stringent security protocols and shared mission in protecting personal data. ArkivMusic only sends
promotional emails to users who have specifically opted-in to receive them. If you do not wish to receive
promotional emails, you may click the "Unsubscribe" link at the footer of any of our promotional emails or
you may update your email preferences to be removed from our mailing list.
If you elect to make a purchase through ArkivMusic.com, we need to collect
information to enable order payments and shipments. This includes your credit card number and expiration
date, the billing address associated with that credit card, the shipping address for your purchases, and a
telephone number to contact you if your package is undeliverable. In addition, we collect your email address
so that we can keep you up to date with the status of your orders. If you opt to do so during the checkout
process, we will also store credit card and shipping address information for you to use each time you place
an order with us.
You can view your purchase history under the "My Account" link, as detailed above under the "User Account"
Editing Your Information
We know that it's important that you have control and choice as to what information is provided. Therefore,
ArkivMusic.com provides you with the option to provide, edit, or remove certain information. We also provide
you with options for the way ArkivMusic contacts you and keeps you updated on your order status, new
You can opt to remove yourself from our promotional emails by clicking the "Unsubscribe" link in the footer
of any of our promotional emails or by updating your email preferences. ArkivMusic will never send
promotional email unless a customer specifically opts in to receive it. You can opt in to our email lists or
unsubscribe from the email list if you'd like to discontinue your receipt of our occasional newsletters.
Please note that some messages are required, service-related messages regarding your orders or other
requests made through the website (i.e. transactional messages, shipment notices, or legal notices).
You can edit and replace your email from the "My Account" link. Note, in order to maintain an active account
with ArkivMusic.com, a valid email address must be provided by all users. You can also remove optional
information you wish to no longer have as a part of your profile through the "My Account" link. Please note
that while any changes you make will be reflected in active user databases instantly or within a reasonable
period of time, we may retain all information you submit for backups, archiving, prevention of fraud and
abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a
legitimate reason to do so.
You may decline to share certain personal data with us, in which case, we may not be able to provide to you
some of the features and functionality of the ArkivMusic.com service.
If you would like to inquire about removing your account, please send a request to
Please note that we may need to maintain certain information for backups, archiving, preventions of fraud
and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we
have a legitimate reason to do so.
Messages from ArkivMusic.com
ArkivMusic.com may need to occasionally contact you. Generally, this communication is through email. That is
why we require that every account be created by using a valid email address. We may occasionally contact you
by telephone if a purchase is undeliverable.
When you subscribe to our promotional emails, we ask for a name and valid email. By subscribing, you are
opting-in to receiving featured promotions and weekly sales, weekend specials at ArkivMusic, sales on entire
classical label catalogs, and early exclusives. A confirmation email is sent to the email address provided.
Then, to complete your subscription process, you must elect "yes, subscribe me to this list" on the
confirmation email. This completes a user's registration for the promotional emails. These preferences may
be changed at any time by clicking the "unsubscribe" option at the bottom of every promotional email or
updating your email preferences.
Uses of Information, Sharing, and Disclosure
When you use the services provided on or make purchases through ArkivMusic.com, we collect, use, and process
to utilize your information, including:
- Where necessary to perform the contractual obligations in our
Terms & Conditions and to provide
services and products to you;
Where you have consented to the utilization by opting-in to email newsletters, accessing
ArkivMusic.com, which can be revoked at any time;
- Where you have consented to the utilization based upon making purchases or creating an account;
- Where information of legal transactions between you and ArkivMusic.com is necessary for any civil
claims or other litigation;
- Where necessary in the public interest; and
- Where necessary to allow for the IRS to audit tax forms, as further outlined below.
Note: ArkivMusic.com will never send email marketing if the user has not opted in to receiving those
The Internal Revenue Service ("IRS") has the right to audit our tax returns for a period of three years
after the tax returns are filed. That time period can be extended for a period of six years if the IRS
determines that we have omitted some income on those tax returns. Additionally, there is a possibility that
we may not know whether we have omitted income or not until after an audit is concluded. Based on this
possibility, we have adopted the general rule of retaining our documents for seven years to encompass the
entire possible six year audit period, plus an extra year to the extent that those documents may become
necessary after an audit has concluded. Because of the possibility of a federal audit, we retain documents
for seven years to ensure that we fully comply with the IRS's right to audit our records.
When we process your information on the basis of a legitimate interest, we do so for the following reasons:
- Providing and improving upon our services;
- Keeping our services safe and secure;
- Processing payment information for transactions;
- Processing shipping information for fulfillment; and
- Maintaining records for legal purposes.
ArkivMusic.com may retain, preserve, or release your personal information to third
parties in certain, limited situations. These situations include: in response to lawful requests by a public
authority; in response to legitimate national security or law enforcement requests or requirements; to
protect, establish, or exercise our legal rights in the defense of legal claims; in compliance with a court
order or some other legal requirement; or when we believe in good faith the action is required by law.
In the event that ArkivMusic.com receives a request under one of the above situations, a user's personal
information may be disclosed to a third-party. Such personal information includes, but is not limited to, an
account holder's name, address, phone number, and email address.
Protecting Your Information
ArkivMusic takes extraordinary care to handle all of your personal information securely. When you submit
your personal information on the ArkivMusic.com website, it is encrypted using Secure Sockets Layer software
while being transferred. It is then stored on a server that is behind a firewall, and not connected to the
internet. We take the same measures while transmitting your information to a third-party regulated processor
for payment authorization and settlement.
Your account is also protected by a password. Please use caution in protecting your password and preventing
unauthorized access to your account information.
Unfortunately, no method of transmission over the internet of information or of storage of information is
100% secure. We strive to protect your personal, private information, but we cannot absolutely guarantee its
security. In the case of a major breach of personal information, it is our policy to notify all registered
users of the event as soon as possible, with an explanation provided as to the nature and extent of the
ArkivMusic.com retains your personal information for only as long as necessary to fulfill our requirements
under the law, as long as your account is active (i.e. as long as you have an account with ArkivMusic.com),
and to satisfy performance as outlined in this policy.
If you no longer want ArkivMusic.com to user your information, you may elect to close your account. In the
event that you opt to close your account, ArkivMusic.com will retain your information to the extent
necessary to satisfy our legal requirements, resolve disputes, enforce our agreements, or as otherwise
provided. To inquire about removal of your account, please send a request to
Rights of the User
As outlined above, you can edit or limit the personal information you provide to ArkivMusic.com in most
situations. Upon request, ArkivMusic.com will provide you with information regarding the retention of your
personal information, account, and order history. We will provide you with a copy of your personal
information that has been provided to ArkivMusic.com in an easily accessible format and in a timely manner.
You have the right to edit and manage the means by which ArkivMusic.com contacts you regarding certain
information, as outlined above.
If we process your information based on legitimate legal reasons, as outlined in the "Uses of Information,
Sharing, and Disclosure" section, you can object to the processing of such information in certain
circumstances. In such an event, ArkivMusic.com will cease the processing and utilization of your personal
information, unless there is a compelling reason for ArkivMusic.com to continue processing your information
or for other legal reasons.
For any promotional emails or other email marketing, you can always object to your continued receipt of such
information by clicking the "unsubscribe" button found at the bottom of the emails or by changing your email
Duty of the User
Remember, it is your duty to keep your confidential personal information, private. You should keep your
passwords protected and comply with all relevant legal requirements when you use ArkivMusic.com.
Withdrawing Your Consent
If you no longer wish to give your consent in regards to this
, you can withdraw your
by removing your account and discontinuing your use of ArkivMusic.com. Additionally, you can remove yourself
from email marketing by clicking the "Unsubscribe" button at the bottom of our promotional emails. If you'd
like to have ArkivMusic.com delete your personal information, please send an email to
. ArkivMusic.com will delete
your personal information, except any information that we
are required to retain.
our Terms & Conditions
may be updated. If
we determine those changes
are material to your continued use, we will notify you either by posting a message on our website or by
sending you an email notifying you of the changes to the policies. Check back regularly to be notified of
If you have any questions or concerns regarding the ArkivMusic
Terms & Conditions
please contact us at firstname.lastname@example.org