ArkivMusic Help

How to Get Your Digital Downloads

To download your digital music from ArkivMusic quickly and efficiently, we recommend that you install the ArkivMusic Download Manager application on your computer. Below are instructions for installing and using the ArkivMusic Download Manager, as well as additional information about the Digital Download process.

1. Installing the Download Manager
   • on Windows, using Internet Explorer 8
   • on Windows, using Internet Explorer 9
   • on Windows, using Firefox
   • on a Mac, using Safari
   • on a Mac, using Firefox
   • on Linux, using Firefox

2. Downloading Your Digital Music
   • on Windows, using Internet Explorer 8
   • on Windows, using Internet Explorer 9
   • on Windows, using Firefox
   • on a Mac, using Safari
   • on a Mac, using Firefox
   • on Linux, using Firefox

3. Changing Your Manager Settings

4. Downloading Without the Download Manager

Installing the Download Manager

The ArkivMusic Download Manager is available for Windows, Mac, and Linux. Please refer to the appropriate section below for installation instructions for your computer. Since different web browsers have different behaviors, we suggest reviewing the steps for your browser before clicking the link to get the Download Manager.

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On Windows, using Internet Explorer 8

1. Click on the link below to get the Download Manager software on your computer's hard drive. When asked to Run or Save the file, click Run.

2. A window will appear showing the progress of the file download. When it is complete, another window will appear with a message "The publisher could not be verified. Are you sure you want to run this software?" Click Run.

3. A new window will open saying "Choose Components." Click the Next button.

4. A new window will open saying "Choose Install Location." Click the Install button.

5. A new window will open saying "Completing the ArkivMusic Download Manager Setup Wizard." Click the Finish button.

Get the ArkivMusic Download Manager for Windows

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On Windows, using Internet Explorer 9

1. Click on the link below to get the Download Manager software on your computer's hard drive. When asked to Run or Save the file, click Run.

2. A message will appear saying "ArkivMusic-installer.exe is not commonly downloaded and could harm your computer." Click the Actions button.

3. A window will pop up saying "This program might harm your computer." Click the button toward the bottom that says More options.

4. A new option will appear that says "Run anyway." Click Run anyway.

5. A new window will open saying "Choose Components." Click the Next button.

6. A new window will open saying "Choose Install Location." Click the Install button.

7. A new window will open saying "Completing the ArkivMusic Download Manager Setup Wizard." Click the Finish button.

Get the ArkivMusic Download Manager for Windows

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On Windows, using Firefox

1. Click on the link below to get the Download Manager software on your computer's hard drive. When asked if you'd like to save this file, click Save File.

2. A window will appear saying "Enter name of file to save to..." Click the Save button.

3. A "Downloads" window will appear with "ArkivMusic-installer.exe" highlighted in blue. Double-click on ArkivMusic-installer.exe.

4. A new window will open saying "Choose Components." Click the Next button.

5. A new window will open saying "Choose Install Location." Click the Install button.

6. A new window will open saying "Completing the ArkivMusic Download Manager Setup Wizard." Click the Finish button.

Get the ArkivMusic Download Manager for Windows

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On a Mac, using Safari

Finder window showing contents of ArkivMusic.dmg

1. Click on the link below to get the Download Manager software on your computer's hard drive. You will see a Downloads window appear and, once the software is on your computer, you will see an "ArkivMusic" window like this:

Note: You may have to click on the "ArkivMusic" window to bring it to the front. If you don't see the "ArkivMusic" window, click on the Finder icon in your Dock. (The Finder icon is the first icon in the Dock and looks like a square blue face.) If you still do not see the "ArkivMusic" window, look in your Downloads folder for the file "ArkivMusic.dmg" and open that file.

2. Click on and drag the "ArkivMusic" icon (a maroon ball with a white arrow on it) on the left to the Applications folder icon on the right. Let go when you see the plus sign in green. The ArkivMusic Download Manager is now installed on your Mac.

Get the ArkivMusic Download Manager for Mac

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On a Mac, Using Firefox

Finder window showing contents of ArkivMusic.dmg

1. Click on the link below to get the Download Manager software on your computer's hard drive. You will see a Downloads window appear with "ArkivMusic.dmg" highlighted in blue and a light blue progress bar. When the light blue progress bar disappears, double-click on ArkivMusic.dmg.

2. Click on the Finder icon in your Dock. (The Finder icon is the first icon in the Dock and looks like a square blue face.) A Finder window will appear.

3. Look toward the top of the sidebar on the left side of the Finder window for "ArkivMusic" and click on it. You will see an "ArkivMusic" window like this:

4. Click on and drag the "ArkivMusic" icon (a maroon ball with a white arrow on it) on the left to the Applications folder icon on the right. Let go when you see the plus sign in green. The ArkivMusic Download Manager is now installed on your Mac.

Get the ArkivMusic Download Manager for Mac

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On Linux, using Firefox

1. Click on the link below to get the Download Manager software on your computer's hard drive. If a window appears asking you to Open or Save File, choose Save File and click OK.

2. A "Downloads" window will appear with "arkivmusic.tar.gz" highlighted in brown. Double-click on arkivmusic.tar.gz.

3. Locate the file in your default downloads location and proceed with installation as per your Linux distribution and configuration.

Get the ArkivMusic Download Manager for Linux

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Downloading your digital music

Please refer to the appropriate section below for instructions for your computer and web browser.

On Windows, using Internet Explorer 8 or 9

From your ArkivMusic "My Downloads" page, click on the green Download Album button to the right of the album you wish to download. A window (in Internet Explorer 8) or popup bar (in Internet Explorer 9) will appear with options to Open and Save. Select Open. The ArkivMusic Download Manager will launch and download all the files from the selected album. iTunes will then launch and your album files will be transferred to iTunes. To find your music in iTunes, look on the left side of the iTunes window under "PLAYLISTS" and click on the playlist named "ArkivMusic." Any music you've purchased from ArkivMusic and downloaded using the ArkivMusic Download Manager will appear here. Note: ArkivMusic MP3 files downloaded using the ArkivMusic Download Manager are also stored in a folder named "arkivmusic" inside your "Music" folder.

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On Windows, using Firefox

From your ArkivMusic "My Downloads" page, click on the green Download Album button to the right of the album you wish to download. The first time you do this, a window will appear with options to Open with... and Save File. Select Open with and from the popup menu to the right, select ArkivMusic Download Manager. Check the checkbox next to "Do this automatically for files like this from now on." Click OK. From that point on, every time you click on the green Download Album button, your MP3 files will be downloaded and transferred to iTunes. Note: ArkivMusic MP3 files downloaded using the ArkivMusic Download Manager are also stored in a folder named "arkivmusic" inside your "Music" folder.

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On a Mac, using Safari

Safari Downloads window

From your ArkivMusic "My Downloads" page, click on the green Download Album button to the right of the album you wish to download. You will see a "Downloads" window like this:

Note: If you do not see the "Downloads" window, click on the "Window" menu at the top of the screen, then click on "Downloads."

The last entry in the window will be named something like "downloadReceipt.akv." Double-click on this entry. A message will appear saying "'ArkivMusic' is an application which was downloaded from the Internet. Are you sure you want to open it?" Click Open. The ArkivMusic Download Manager will launch and download all the files from the selected album. iTunes will then launch and your album files will be transferred to iTunes. To find your music in iTunes, look on the left side of the iTunes window under "PLAYLISTS" and click on the playlist named "ArkivMusic." Any music you've purchased from ArkivMusic and downloaded using the ArkivMusic Download Manager will appear here. Note: ArkivMusic MP3 files downloaded using the ArkivMusic Download Manager are also stored in a folder named "arkivmusic" inside your "Music" folder.

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On a Mac, using Firefox

From your ArkivMusic "My Downloads" page, click on the green Download Album button to the right of the album you wish to download. The first time you do this, a window will appear with options to Open with... and Save File. Select Open with and click the Choose... button to the right. In the window of applications that appears, find and click ArkivMusic to highlight it, then click Open. Check the checkbox next to "Do this automatically for files like this from now on." Click OK. From that point on, every time you click on the green Download Album button, your MP3 files will be downloaded to [iTunes]. Note: ArkivMusic MP3 files downloaded using the ArkivMusic Download Manager are also stored in a folder named "arkivmusic" inside your "Music" folder.

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On Linux, using Firefox

From your ArkivMusic "My Downloads" page, click on the green Download Album button to the right of the album you wish to download. The first time you do this, a window will appear with options to Open with... and Save File. Select Open with and from the popup menu to the right, select arkivmusic. Check the checkbox next to "Do this automatically for files like this from now on." Click OK. From that point on, every time you click on the green Download Album button, your MP3 files will be downloaded to your default downloads location.

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Changing your Manager settings

The ArkivMusic Download Manager application needs to be running in order for you to change its settings. Once the program is running, click on the File menu and then click Preferences. Here you will find options to save your MP3 downloads to another location, synchronize with a media player other than iTunes, and more.

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Downloading without the Download Manager

If you do not wish to use the ArkivMusic Download Manager to download your MP3s purchased from ArkivMusic, you may download individual tracks directly to your computer's hard drive. Go to the "My Digital Downloads" page and click on the Download Tracks button next to the album you wish to download. Follow the instructions on the page that appears to download your tracks. Note: At this time, there is no way to download all of the tracks on an album at once without using the ArkivMusic Download Manager.

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